Ryan Sullivan

Veteran of the web, sitecare.com
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 Guillaume Hamel  we didn't make a choice to use alternative tools in certain workflows until it was a requirement from some of the clients that we were serving. Even then, we weighed carefully whether introducing a new workflow and new systems made sense for the grand vision of our company.

It can be easy to get caught up in tools and technology, and using the best tools possible to deliver what's promised to the client should always be the goal. We have built some custom toolsets for some scenarios.

That said, is introducing a whole new way of doing things worth landing that larger client? Sometimes the answer is a resounding YES, and in my opinion only then would you make a decision to do so. Hope that helps!